Thank you for shopping at AllMicromounts.com. Please read this Refund & Returns Policy carefully before making a purchase.
Due to the fragile and unique nature of mineral specimens and micro-mounts, all sales are final.
AllMicromounts.com does not accept returns, exchanges, or refunds under any circumstances once an order has been placed and confirmed.
Minerals and micro-mount specimens are natural, delicate items that can be damaged during transportation despite careful and secure packaging. For this reason, we cannot guarantee the condition of items once they are handled by a third-party transport or delivery agency.
By completing a purchase on our website, you acknowledge and accept that:
Once an order has been shipped, AllMicromounts.com is not responsible for any damage caused during transit by the shipping carrier.
If your package arrives damaged:
While we are unable to issue refunds or replacements, we will gladly assist by providing any information required by the carrier for your claim.
All orders are considered final once payment is completed and the order is confirmed.
Please ensure that:
We cannot modify, cancel, or refund orders after confirmation.
AllMicromounts.com is not responsible for lost, delayed, or misdelivered packages due to incorrect or incomplete shipping information provided by the customer.
Any additional shipping costs resulting from address errors must be paid by the customer.
In the rare event of an error clearly caused by us (such as receiving an incorrect item), please contact us within a reasonable time so we can review the situation.
Please note that contacting us does not guarantee a refund, return, or replacement.
If you have any questions about this policy or your order, please contact us at:
Email: allmicromounts@allmicromounts.com
Website: https://allmicromounts.com
By placing an order on AllMicromounts.com, you agree to this Refund & Returns Policy in full.
